Madrid · Remote & in-workshop
Your company's IT, solved.
IT support, POS systems and laptop repair. Custom websites and AI processes your team actually understands. Remote or in the workshop — no tickets, no ticket numbers, no hold music.
5.0 with 241 reviews on Google · +300 clients on remote maintenance
09:41 · something just broke
Right now, in some company, everything's a mess.
We hear these three lines every week.
- «I think we have a backup» — the most expensive sentence of the year
- «Our IT guy left» — and didn't leave anything in writing
- «It's been slow since we grew» — it's almost never the software
What we help with
The areas where we can help.
Four fronts, one phone number. Click any of them to see the detail.
IT · IT, POS & repair
«The POS stopped printing and there's a line at the bar.»
We hop in remotely, or open the laptop up in the workshop.
- Laptop and desktop repair — RAM, SSD, battery, keyboard, screen and thermal-paste cleaning
- POS systems installed and configured — Sysme, Ágora, TPVSol, GoldTPV, Odoo and WooCommerce
- Remote support — servers, backups, VPN and Windows/Office tasks, same day
- Gaming PC builds and repairs — diagnosed before we touch anything
📖 IT glossary and POS glossary (in Spanish): RAM, SSD, card reader, cash reconciliation and more, in plain language.
WEB · Websites & online stores
«They're asking me for a website and I don't code.»
We build it and you can see it right here.
- WordPress, WooCommerce and PrestaShop — and custom HTML when the CMS gets in the way
- Monthly maintenance — updates, backups and monitoring
- Optimization — in one real case, from 4.1s to 1.2s
In a hurry with a fixed budget? At modocreativo.es we build the site with AI and finish it ourselves, domain and hosting included.
📖 Web glossary (in Spanish): CMS, WordPress, WooCommerce, SEO and more, in plain language.
AI · AI with guidance
«Everyone's talking about AI and I don't know where to start.»
We don't sell random automations. We help you understand it and apply it.
Before touching anything we sit down with you: what you repeat, what data's involved, what could go wrong. This is an established process, not a trick.
- Hands-on training — you learn what AI can and can't do for your business, no hype
- The process, documented — not a black box: your team knows what it does and why
- WhatsApp, calendar and organized files — when the process calls for it, we connect it for real
📖 AI glossary (in Spanish): chatbot, language model, prompt and more, no hype.
HOSTING · Hosting & email
«Our emails are landing in spam.»
It's almost always fixed in the DNS.
- Plesk, SSL, DNS and domains — migrations with no downtime
- Malware removal — and closing the entry point
- Rescues — undocumented domains, recovered under your name
📖 Hosting glossary (in Spanish): domain, DNS, SSL, SPF/DKIM/DMARC and more.
Who we work with
Two different kinds of clients, and we talk to them differently.
Companies & freelancers
The IT person you don't have on staff. A no-expiry block of hours and same-day response.
Contact usAgencies & partners
Stop saying no to your clients. White-label: your email, your name, your deadlines.
See the dossier (ES)Who we are
There's two of us. And that's the advantage.
When you write to us, the person who replies is the person who does the work. No tickets, no tier one, no escalation.
Arantxa
Projects, development & design
Runs projects from start to finish and keeps deadlines on track.
David
Systems & AI
Servers, backups, email, remote support and AI.
What people say on Google
We helped them set up an email and AI-powered ad campaign. They say they couldn't be happier and plan to keep working with us.
They call the IT maintenance flawless, say they loved the website, and thank us for the professionalism and attention.
We handle their company's IT maintenance and have also helped them with web and AI.
Sums up her experience in one line: David always sorts everything out for her.
★★★★★
Three steps and we'll talk.
We reply the same day, Monday to Friday, 9:30 to 4:00.
What do you need help with?
Where are you writing from?
Tell us how to reach you.
Got it.